This support article provides instruction how to setup the Microsoft Authenticator app with your company user account


Solution:

  1. Sign into Microsoft 365 with your preferred web browser.

  2. You will be prompted to use the Microsoft Authenticator app. Follow the prompts to sign into Microsoft 365, and select Next

  3. Install the Microsoft Authenticator app to your mobile device (If you currently do not have it installed), then select Next:

  4. When the QR code displays, open the Microsoft Authenticator on your mobile device, and select the plus icon (+) and select Add account.
  5. Tap Work or School account.
  6. Tap Scan QR code.

  7. After the account is added to the Microsoft Authenticator app, it will attempt to verify the connection. Submit the code that displays, in the Authenticator app, on your mobile device. If successful, it will inform you. Select Next to continue.

  8. You have successfully authenticated the Microsoft Authenticator to your company user account.



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